Return & Refund Policy

Effective: July 17, 2025

At JP TRAILER RENTAL AND SERVICE, we strive to provide exceptional service and flexibility for all our customers. Please review our return and refund policy before booking:

Cancellations & Refunds

  • Free cancellations up to 72 hours before the scheduled pickup time.

  • Cancellations made within 72 hours of the scheduled pickup are 50% refundable.

  • Cancellations made within 24 hours of the scheduled pickup are non-refundable.

Refund Process

  • Eligible refunds will be issued to the original payment method within 5–10 business days.

  • Refunds are processed promptly upon approval of your cancellation request.

No-Shows & Early Returns

  • No-shows and early returns are not eligible for refunds, as the trailer is reserved and unavailable for other customers during the rental period.

Equipment Issues

If a trailer experiences a mechanical issue during your rental period:

  • Contact us immediately. We will provide a replacement trailer or partial/full refund based on the downtime and circumstances.

How to Cancel

To request a cancellation, please contact us at:

  • Phone: +1 306-821-2514

  • Email: 102208606saskcorp@gmail.com